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An assistant that answers your website 24/7
Lucid AI Concierge
A website assistant that answers customer questions, qualifies leads, and books appointments while you sleep.
What it is
The AI Concierge is a chat assistant embedded in your website. It knows your business — your services, your hours, your policies, your products — and answers visitor questions in plain language. When a visitor is ready to talk, the assistant collects their details and passes them to you. It doesn't pretend to be a person; it's clearly an assistant, and it does the answering work.
Why it matters
Most website visitors leave without contacting you because no one answered their question fast enough. The concierge catches those visitors, gives them useful answers, and turns the warm ones into real leads. You stop losing after-hours traffic to competitors who do answer.
What you get
- A trained assistant on your website that knows your full service catalog
- Answers in plain language, with links to the right pages on your site
- Lead capture with name, contact, and what they were asking about
- A daily digest of conversations, leads, and unanswered questions
- Handoff to email, WhatsApp, or your booking system when a visitor is ready
- Easy retraining when your services, hours, or pricing change
Ideal for
Service businesses, clinics, and shops that get the same 20 questions over and over and would rather not answer them at 11pm.
Common questions
Will it sound like a robot?
It reads like a competent, slightly formal assistant — clear, direct, never trying to be cute. We tune the tone during setup and you can adjust it anytime.
What if it doesn't know the answer?
It says so honestly and offers to pass the question to a human, or captures the contact for follow-up. It never makes things up.