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WhatsApp that quotes, qualifies, and hands off cleanly
Lucid WhatsApp Sales Agent
An AI assistant on WhatsApp that handles product questions, quote requests, and order collection — and escalates to a human when it should.
What it is
The WhatsApp Sales Agent is an AI trained on your products, pricing, and policies, available on the channel your customers already use. It answers product questions, generates quotes from a few details, qualifies serious buyers, and either closes the sale or hands off to a person with the full context. Customers feel like they're talking to a fast, knowledgeable team member — because they are.
Why it matters
WhatsApp is where your customers already are. If you don't respond fast and accurately there, they move on. Most small businesses can't staff 24/7 — the agent gives you that presence without the headcount.
What you get
- An AI assistant on your business WhatsApp number
- Product knowledge, pricing, and policy answers trained on your catalog
- Quote generation from a few customer-supplied details
- Lead qualification with structured handoff to a human when appropriate
- Order collection with clear confirmation summaries
- Conversation history visible in your client dashboard
Ideal for
Retail, hospitality, and B2B businesses where WhatsApp is the primary sales channel and slow responses lose deals.
Common questions
Can it actually close a sale?
It can collect orders and confirmations in line with your pricing rules. Payment is still handled through the existing channels you trust. It closes the conversation, not the checkout.
What if the customer wants a real person?
It hands off immediately, with the full conversation and key details pre-written, so your team picks up where the agent left off — no repeating themselves.